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  <title>Paid Payments Status - Incident history</title>
  <updated>2025-10-29T17:44:49.747+00:00</updated>
  <author>
    <name>Paid Payments</name>
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  <id>tag:status.paid.co.uk,2005:Incident/cmhcacp7t00gwb2b4e86k1nin</id>
  <published>2025-10-29T17:44:49.747+00:00</published>
  <updated>2025-10-29T20:23:28.507+00:00</updated>
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  <title>Paid Platform Not Accessible</title>

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  <![CDATA[
    <p><strong>Type:</strong> Incident</p>
    <p><strong>Duration:</strong> 2 hours and 39 minutes</p>
    <p><strong>Affected Components:</strong> Overall Availability, Paid Payment API, Paid Integration API, Paid Notifications API, Paid Website, Paid Compliance API, Paid Background Processes </p>
    <p><small>Oct <var data-var='date'> 29</var>, <var data-var='time'>20:23:28</var> GMT+0</small><br /><strong>Resolved</strong> -
  Microsoft has fixed the networking issue and the incident has been resolved. We apologise for any inconvenience .</p>
<p><small>Oct <var data-var='date'> 29</var>, <var data-var='time'>17:44:49</var> GMT+0</small><br /><strong>Identified</strong> -
  Our hosting provider Microsoft Azure, has identified a problem within a core networking component. They are applying a fix and rolling back to a good configuration. Paid is monitoring the issue while we await a fix from Microsoft..</p>

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